Privacy Policy
What information do we collect and how did we get that information?
When you visit one of our web pages, create an account with us, enter a sweepstakes or contest, download one of our apps or e-books, post materials on one of our chat rooms or bulletin board, or contact us for support or other offerings, we collect information that identifies you. This includes information such as your name, contact information, and payment information. We may also sometimes collect other information that does not identify you, such as information on people’s visits and activity on our websites. We provide more detail in the list below.
· Contact Information: If you are a customer of our services, we will collect general contact information that you provide to us. This includes: your name, shipping address, email address, telephone number and, where applicable, your company name.
· Payment Information: When we provided a fee-based service for you, we will collect the following information that you provide to us: billing address and credit card information.
· Login Information: If you are a member or customer or our services, we will collect your user id (e-mail address) and password.
· Online Identifiers: When you access our web pages, we obtain your Internet Protocol address , browser user agent , and your device id.
· Data Trackers, Including Cookies and Web Beacons : We collect information on what pages you access or visit; user-specific information on what pages you access or visit; information you volunteer, such as survey information and/or site registrations; bandwidth use; referral source; operating system; mobile carrier (where applicable); and system and connection performance.
Widgets
A widget is a small application with limited functions. It can be installed and used within a web page. It occupies a portion of a webpage and does something useful with information fetched from other websites. Our pages may have widgets in place to exchange info with other third-party sites. Our web pages may also include social media features, such as the Facebook® or Twitter® button and similar widgets and interactive mini-programs that run on our site. The companies running those widgets may collect your IP address, which page you are visiting on our site, and may set a cookie to enable their widget to function properly. Social media widgets are either hosted by a third party or hosted directly on our web pages. Since these other parties have their own privacy policies—and your use of their widgets is governed by their policies—we encourage you to review the privacy statements for the companies running those widgets.
How do we use the information we collect about you?
We use contact information, including email addresses, to communicate with you if you are a customer of our services. This helps us to carry out the services you request from us and to notify you about updates to our web pages, products and policies, and marketing releases. We use this contact information, as well as payment information, for billing purposes and to carry out your requested services.
Online identifiers, login information and data trackers are used to secure the limited access portions of our web pages and services. Data trackers help our web pages work. They also help us to improve our content and to customize the content and/or layout of our page for each individual visitor. In addition, online identifiers and data trackers to prevent and reduce fraudulent practices. For more information about our use of cookies, web beacons, and similar technologies, please read “ More Information On Data Trackers” below.
More Information On Data Trackers:
Cookies are small text files that are stored by your web browser when you use websites. When you visit our web pages, our web server sends a cookie to your computer. You can control how websites use cookies by configuring your browser’s privacy settings (please refer to your browser’s help function to learn more about cookie controls). Note that if you disable cookies entirely, our web pages may not function properly. We use cookies in several ways, such as:
· To show whether you have visited a web page previously;
· To store your preferences;
· To show how you navigate around a web page and the most commonly clicked links on a specific web page;
· To gather certain technical information, such as your browser version and operating system;
· To estimate and report how many different users are on our web sites.
This allows us to make your experience on our web site simple and meaningful, to customize web page content, to alert you to new areas that we think might interest you, to provide better services, and to ensure that you are not repeatedly sent the same banner ads, when you return to our web pages. It also helps us to conduct research to improve the content and services of our web sites.
Web beacons (sometimes called “tracking pixels”, “transparent GIFs”, “clear GIFs”, “pixel gifs”, or “pixel tags”) are tiny, invisible images that are embedded on web pages and emails and are stored on a your hard drive. They help us to count users who visit our web sites or open our emails. Tracking pixels help us figure out if certain features, notifications, and products or services are effective and if they can be improved. You can modify your browser settings to control web beacons.
Third-Party Cookies
We may also from time to time engage third parties to track and analyze data and statistics that do not identify you. This practice helps us administer our websites and improve their quality. These third parties may use cookies and web beacons to help track visitor behavior. Their cookies and web beacons may track how you interact with a web site through the use of cookies and the data collected may include how you navigate around a web page and the most commonly clicked links on a specific web page. They may also collect technical information, such as your browser version and operating system. If collected, this information will be used by us to evaluate and, if necessary, modify our website to improve the functions and make it easier for customers to use. Your name and contact information is not collected or used for this purpose.
As a part of our efforts to carry out and improve our services to you and to monitor and improve the functions of our websites, we may also undertake profiling or automated individual decision-making. Automated individual decision-making refers to a decision made solely on the basis of automated processing of your personal data, without human involvement. For instance, we may process personal information using an algorithm or a software code. Profiling is automated processing of personal data to evaluate certain information collected about an individual. We conduct profiling and automated decision-making to better understand your interests and preferences and to adapt our communications to your user profile. You can address any questions or concerns about this practice by contacting us.
We sometimes partner with other companies that help us run our business. From time to time, we need to share some of your personal information with these companies so that they can perform requested services. They can only access your personal information to carry out the tasks we have asked them to do. They are required to hold this information in confidence. And they must meet both legal and industry standards to ensure that your data is protected. We may share your personal information with service providers, affiliates, business partners, or other third parties .
Service Providers
We may share information about our visitors and/or customers with our contracted service providers so that these service providers can provide services on our behalf.
· We work with companies who help us: host our services and data, manage how our services function, host our customer relationship management, improve and automate our marketing techniques, incorporate customer service and other software platforms, process payments, collect delinquent accounts, fulfill, process and deliver orders, and market and promote our products and services, including by email.
· These service providers are authorized to use your personal information only as necessary to provide the requested services to us. Without limiting the foregoing, we may also share information about visitors, members, and/or customers with our service providers to ensure the quality of information provided. Without your permission, we do not share, sell, rent, or trade any information with third parties for their promotional purposes.
Affiliates
We may share information with affiliate companies in order to work with them. For example, we may need to share personal information with other companies within our corporate family for customer support, marketing, technical operations and account management purposes.
Third Parties
You can control this collection through your web browser.
· We also work with partners to create programs that help you to get the most out of our services and provide you the opportunity to purchase complementary products and services that may be used in tandem with our services.
· We may disclose your information to one or more trusted partners so they can help you or offer you complementary or value-added products and services. In each case, the trusted partner will confirm they will (1) hold your information in confidence, and (2) not use it for any purpose except for the purposes described above. But will provide your personal information only with your prior consent.
· We partner with third party ad networks to display advertising on our web pages or to manage our advertising on other websites. Our ad network partners may use cookies and web beacons to collect information about your activities on our websites and other websites to provide you targeted advertising based upon your interests. To opt out of this type of cookies, visit the Network Advertising Initiative (NAI) website by visiting http://www.networkadvertising.org/choices/ . Even if you opt out through the NAI website, you can still receive communications you have signed up to receive from us unless you opt out of these communications as well.
We may also share your personal information to provide reviews or testimonials, in case of a company sale or transfer , and if we are compelled by law:
To Provide Reviews or Testimonials
We may select and post customer testimonials about our services, which may contain personal information such as your name and/or the city, state, or country in which you live. We will obtain your consent before we post any testimonial with your name. When you submit a review, you give us permission to post that review. If you post this content, it will be available to other users. Your posting may also become public and we cannot prevent that information from being used in a manner that may violate our privacy policy or the law. If you would like us to remove or delete your name, testimonial, or review from our web pages, please contact us. Note that copies of information that you have updated, modified, or deleted may remain viewable in cached and archived pages of our web pages for a period of time.
Company Sale or Transfer
Should we sell all or part of our business, the customer information that we have collected may be transferred along with the sale but the information will be treated in the same manner described here. In the event of any significant changes to the manner in which your information is handled, we will notify you.
Compelled Disclosure
Sometimes, we are required to use or disclose information provided if required by law or if we reasonably believe that use or disclosure is necessary to protect the company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
Third-Party Sites
Our Sites may contain links to third party websites. Please note that the privacy and other policies of any such third-party website may differ materially from this Policy. We strongly recommend that customers review the privacy policies of any such third party prior to submitting personally identifiable information. We have no control over and are not responsible for the information practices of other websites, including those to which we may link and those which may link to us.
Where do you store my personal information?
Your personal information and files are stored on the servers of companies we hire to provide services to us. Your personal information may be transferred across national borders because we have servers located worldwide and the companies we hire to help us run our business are located in different countries.
How long will you keep my personal information?
We will retain your personal information for as long as necessary to provide you with the product and services you have requested and as needed to comply with our legal obligations and enforce our agreements.
Will you transfer my personal information across national borders?
We primarily store information about our visitors, members, and customers in the United States. However, we may transfer your personal information across national borders to other countries in compliance with applicable laws. If you are a European resident, we transfer your data based on one or more of the following legal mechanisms: Standard Contractual Clauses.
What access do I have to the personal information that you collect?
Under the law of some countries, you have the right to:
· Access the personal information that you provide us and that we maintain; · Correct, update or delete that personal information that we no longer have business reasons for retaining;
· Restrict processing while we review any concerns you may have over the accuracy of the personal information we maintain;
· Object to · Data processing based upon legitimate interests,
· Data processing for research or statistics,
· Direct marketing, and
· Decisions based exclusively on automated processing, such as profiling, so long as the decision does not impact our ability to enter or perform our contract services for you or is not based on your explicit consent;
· Withdraw your consent in instances where we must have your consent to contact you;
· Transfer, or port, your personal information that you provided us in a structured, commonly used, machine-readable format. To review, correct, delete or otherwise modify this information, or to remove your email address from our marketing database, please email your request to contact@roobze.com or otherwise review the “Contacting Us ” section below. Requests to access, change, or delete your information will be addressed within a reasonable timeframe and in all cases within 30 days. To protect customer privacy and security, we reserve the right to take reasonable steps to verify your identity prior to granting access to or processing changes or corrections to such information. Please note that we need to retain certain information about you for legal and internal business reasons, such as fraud prevention. We will retain your personal information for as long as necessary to provide you the services you have requested and as needed to comply with our legal obligations and enforce our agreements.
· Access the personal information that you provide us and that we maintain; · Correct, update or delete that personal information that we no longer have business reasons for retaining;
· Restrict processing while we review any concerns you may have over the accuracy of the personal information we maintain;
· Object to · Data processing based upon legitimate interests,
· Data processing for research or statistics,
· Direct marketing, and
· Decisions based exclusively on automated processing, such as profiling, so long as the decision does not impact our ability to enter or perform our contract services for you or is not based on your explicit consent;
· Withdraw your consent in instances where we must have your consent to contact you;
· Transfer, or port, your personal information that you provided us in a structured, commonly used, machine-readable format. To review, correct, delete or otherwise modify this information, or to remove your email address from our marketing database, please email your request to contact@roobze.com or otherwise review the “Contacting Us ” section below. Requests to access, change, or delete your information will be addressed within a reasonable timeframe and in all cases within 30 days. To protect customer privacy and security, we reserve the right to take reasonable steps to verify your identity prior to granting access to or processing changes or corrections to such information. Please note that we need to retain certain information about you for legal and internal business reasons, such as fraud prevention. We will retain your personal information for as long as necessary to provide you the services you have requested and as needed to comply with our legal obligations and enforce our agreements.
Will this privacy policy change?
If our information practices change at some time in the future we will post the changes to our Privacy Statement web page to notify you of these changes. We encourage you to periodically review this Privacy Statement for the latest information on our privacy practices.